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Managing Multiple Members on One Account

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Invite and remove members on accounts with multiple users. Each member logs in with their own user email and credentials.

Note

Adding members to an account is available on the Teams plan and higher. The Teams plan includes one seat, and each additional seat costs $29. See pricing and Managing Seats.

When you add someone to an account, they become a member with their own user login and multi-factor authentication settings. You can set their level of access when you invite them. For how users, accounts, and members relate, see Users, Accounts, and Members at DNSimple. If you are onboarding a new team, follow the First Steps Guide to Setting Up Your Team.

Adding members to an account

To add a member to an account

  1. Click the gear icon ⚙️ next to the account name in the account switcher to open .

    Account switcher menu with an arrow pointing to the gear icon next to an account name

  2. Select the tab.

    Members and seats tab in the account settings sidebar

  3. Click . If there are no available seats on the account, the link will display . You will need to add another seat before you can send the invitation.

    Members card with the Invite link

  4. Enter the email address of the person you want to invite. They can already have a DNSimple user, or create one when they accept. Choose their access level, or , when you send the invitation. See What is Domain Access Control?.

    Invite a user form with Full Access selected

  5. The invitation appears in the pending invitations section until the person accepts it. Click the menu at the end of the invitation’s row, then select to send it again, or to cancel it immediately.

Removing members from an account

To remove a member from an account

  1. Click the gear icon ⚙️ next to the account name in the account switcher to open .

    Account switcher menu with an arrow pointing to the gear icon next to an account name

  2. Select the tab.

    Members and seats tab in the account settings sidebar

  3. Click the menu at the end of the member’s row, then select , and confirm the removal.
  4. After you remove them, that user no longer appears on the members tab, and you have an available seat for a new member. See Managing Seats for seat management.

Note

Members cannot remove themselves from an account. Another member with Full Access must remove them.

Managing member access

To limit which domains each member can manage, use Domain Access Control. For what each access level means, see What is Domain Access Control?.

Have more questions?

If you have questions about managing members on your account, contact support, and we will be happy to help.