Deleting Yourself as a User

Last updated

Table of Contents


Deleting yourself as a user permanently removes your DNSimple user. Every account where you are the only user is deleted with its domains, records, and other data. In accounts that have other users, you are removed as a member, and the account stays. If you want to keep your data for future use at DNSimple, unsubscribe instead.

Warning

Once you delete yourself as a user, the domains and records in the accounts only you use are deleted. You will no longer be able to request authorization codes or unlock those registered domains to transfer them to another registrar.

Note

Before you can delete yourself as a user, you need to unsubscribe every subscribed account where you are the only user.

Delete your user

To permanently delete yourself as a user
  1. Unsubscribe each subscribed account where you are the only user.
  2. Go to your User Settings page:

    Account switcher menu with an arrow pointing to User settings

  3. Click at the bottom of the page:

    Delete user card in user settings with an arrow pointing to the Delete user button

Note

The button only appears when none of your subscribed accounts has you as its only user. Otherwise, the card lists those accounts, each with a link.

  1. Include your feedback, or write anything you like in the provided field, then click . The field cannot be left blank.

    Verify Account Cancellation page with a feedback field and the button to close the user and accounts

Once your user has been deleted, you will be redirected to the DNSimple homepage and will be unable to log in with your previous credentials.

Deleting an account

Customers cannot independently delete an account that was created with the multi-account feature. If you want to delete one of the accounts associated with your user, contact support with the name of the account, and we will help you delete it.

Have more questions?

If you have questions about deleting your user or an individual account, contact support, and we will be happy to help.